I ran across an article from TechRepublic.com titled, “10 Problems with Outsourcing IT” by Jack Wallen. I have copied some excerpts below to try to put a more realistic perspective on the article. Jack Wallen comments are in italics and my comments are in bold. The economy has hit everyone hard. Many companies have [...]
I want to try to articulate the differences between staying in your current “break/fix” computer support model and moving to a proactive managed service like EDDSA.
Pennington Law Firm Selects EDDSA as their Virtual IT Department
Unless you are an information technology service provider yourself, chances are your time will be much better spent marketing your products and/or services, establishing relationships with your clients, providing exceptional customer service and just otherwise growing your business.
The benefits of using a managed services solution are numerous, but the top 5 benefits of managed services for business are here.
Image via Wikipedia There are tradeoffs to everything in life. When an SMB partners with a managed service provider (MSP) there are certian things that will change in the organization. Here are a few things to consider: SMB s trade unpredictable, reactive, and costly IT services for a single, predictable subscription cost. SMBs trade frantic in-house troubleshooting [...]
Last week the team at eddsa spent just a few hours with a new prospect, now customer, who asked us to take a look at their network and make some recommendations.