Why Managed Service? Why Not “Break/Fix” for my Computer Network?

I want to try to articulate the differences between staying in your current “break/fix” computer support model and moving to a proactive managed service like EDDSA.

The MSP Tradeoff

Image via Wikipedia There are tradeoffs to everything in life. When an SMB partners with a managed service provider (MSP) there are certian things that will change in the organization. Here are a few things to consider: SMB s trade unpredictable, reactive, and costly IT services for a single, predictable subscription cost. SMBs trade frantic in-house troubleshooting [...]